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01 | Software & technology leadership | SAIF
Lead across a multi-team customer digital portfolio spanning software delivery, architecture, quality, analysis, engineering, partners, and enterprise dependencies. My focus has expanded across technology strategy, modernization, organizational capability, people leadership, and connecting Product and Technology around customer and business value.
02 | Intro to digital product & delivery leadership @ SAIF
Drove cross-functional delivery and launch of Quote & Buy, a first-of-its-kind modern digital offering for SAIF that established a new revenue channel and helped accelerate modernization of the customer experience.
03 | Leadership, process & analytics foundations | Wyndham
Progressed from frontline people leadership into project delivery, Lean Six Sigma, analytics, process improvement, and enterprise change. Led initiatives generating large cost savings and built an early foundation in solving organizational problems through people, data, process, and technology.
Where I’ve focused
Digital portfolio leadership
Leading multi-team digital portfolios while balancing strategy, people, delivery, investment, and enterprise dependencies.
Customer & digital modernization
Advancing customer self-service and evolving legacy experiences toward modern digital capabilities.
Software quality & engineering enablement
Building stronger quality, automation, engineering, and developer enablement as organizational capabilities.
Product + Technology delivery
Strengthening how product direction, technical leadership, and delivery work together to create value.
Strategic sourcing & build/buy/blend
Evaluating internal development, platforms, vendors, contractors, and blended approaches based on business and technology needs.
Organizational change & delivery improvement
Improving operating models, flow, dependencies, decision-making, and the conditions teams need to deliver effectively.